Business Value with Oracle

Read Parts One & Two.

3. Ability to deliver the proposed scope on time/on budget?
Unfortunately too many consultants come in and identify the problem, present a solution, but don’t stay until completion or finish the job.  As best as possible, clearly identify costs up front – both initial and on-going.

 4. Stability and Financial Strength?
Stability and financial strength are even more crucial with a specialized solution.  Also consider whether your chosen provider would be willing and able to help you become self sufficient once the project has been completed?  Please explore the following:

1. Will the chosen provider be around to support your solution?
2. Would a Service Level Agreement be offered?
3. Are multiple options like standard and after hours support offered?
4. Is end user and administrator training provided?
5. Can they extend the functionality of the current application?
6. Can they create an entirely new app if/when requirements change?
7. Has their staff been employed by the company for some time?
8. Do they cross train so that more than one employee is familiar with your solution?

5. Industry Reputation
A good reputation within your industry or vertical market gives you confidence that your chosen provider better understands the issues you are facing.

1. Have they won industry awards?
2. Do they participate at industry conferences?
3. Are they active in the online community?

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